Terms and Conditions

Effective Date: January 8, 2025

Welcome to Lunamavel.com! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Lunamavel. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General Information

  • Company Name: Lunamavel
  • Address: 15 Langtown Road, Toledo, Ohio, United States
  • Email: info@lunamavel.com
  • Phone Number: 567-243-3218

These Terms and Conditions apply to all users, including but not limited to browsers, customers, and merchants.

2. Products and Pricing

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions, prices, or other content on the website are error-free, complete, or current. If a product is mispriced, we reserve the right to correct the price and notify you of the changes before proceeding with the order.

  • Pricing: Prices for products are subject to change without notice. Prices displayed on Lunamavel.com are in USD and exclude shipping, taxes, and other applicable fees, unless stated otherwise.

  • Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products we sell and to refuse any orders at our discretion.

3. Account Information and Security

To make purchases on Lunamavel.com, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your account details, including username and password.
  • Notify us immediately if you suspect any unauthorized use of your account.

You are responsible for all activities under your account, whether authorized or not.

4. Order Acceptance and Payment

  • Order Confirmation: Once you place an order on Lunamavel.com, we will send you an order confirmation email. However, the receipt of an order confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order for reasons such as product unavailability, errors in pricing, or suspicion of fraud.

  • Payment: We accept various payment methods, including credit/debit cards and other online payment systems. Payments are processed securely, and your financial information is protected.

5. Shipping and Delivery

  • Shipping: We offer domestic and international shipping. Shipping times may vary depending on your location. Delivery times are estimates and may be subject to change due to factors beyond our control, such as weather, customs, or delays by the shipping carrier.

  • Shipping Costs: Shipping fees are calculated based on the delivery address and the weight of the order. For details, please refer to our Shipping Policy.

  • Risk of Loss: The risk of loss for items purchased from Lunamavel.com passes to you upon delivery to the carrier. We are not responsible for any loss or damage once the package has been shipped.

6. Returns and Refunds

  • Returns: If you are not satisfied with your purchase, you can return eligible items within 30 days. Items must be in new, unused condition with all original packaging and accessories intact. For full details on our return process, please refer to our Refund and Returns Policy.

  • Refunds: Once your return is processed, refunds will be issued to the original payment method within 7-10 business days. Shipping costs are non-refundable unless the return is due to an error on our part.

7. Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data when you interact with Lunamavel.com. By using our website, you agree to the practices outlined in our Privacy Policy.

8. Intellectual Property

  • Trademarks: All trademarks, logos, and service marks used on this website are the property of Lunamavel or their respective owners. Unauthorized use of any of these marks is prohibited.

  • Content: All content on this site, including text, images, graphics, and software, is owned by Lunamavel or licensed to us. You may not copy, reproduce, or distribute any content without our express permission.

9. User Conduct

You agree not to:

  • Use our website for any unlawful purpose.
  • Violate any local, state, national, or international laws while using our site.
  • Disrupt or interfere with the operation of Lunamavel.com or the servers that host it.
  • Upload or transmit harmful files, viruses, or malicious code.

10. Limitation of Liability

To the fullest extent permitted by law, Lunamavel is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you, in any case, will not exceed the total amount you paid for the product in question.

11. Indemnification

You agree to indemnify and hold Lunamavel harmless from any claims, losses, damages, liabilities, and expenses, including legal fees, arising from your violation of these Terms, your use of our website, or your infringement of any third-party rights.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Ohio, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms will be resolved in the courts of Ohio.

13. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review these Terms periodically to stay informed about our practices.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@lunamavel.com
  • Phone: 567-243-3218
  • Address: 15 Langtown Road, Toledo, Ohio, United States