Privacy Policy
Effective Date: January 8, 2025
At Lunamavel, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from Lunamavel.com.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you make a purchase or contact us for customer service.
- Non-Personal Information: This includes technical data such as your IP address, browser type, device information, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To fulfill your orders and deliver the products you’ve purchased.
- Customer Support: To provide you with assistance and answer any questions or concerns you may have.
- Marketing Communications: With your consent, we may send promotional emails or newsletters about new products, special offers, and updates. You can opt-out at any time.
- Website Improvement: To enhance user experience, troubleshoot issues, and analyze usage patterns to improve our website and services.
3. How We Protect Your Information
We take security seriously and implement a variety of security measures to ensure that your personal information is protected. These include encryption and secure servers. However, while we take all reasonable precautions, no data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We will not sell, trade, or rent your personal information to third parties. We may share information with trusted partners who help us operate our website, process payments, or deliver your products. These third parties are required to keep your information confidential and use it solely for the purpose of providing services on our behalf.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files that are stored on your device to remember your preferences and help us understand how you interact with our website. You can choose to disable cookies through your browser settings, but this may limit some features of our website.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. If you’d like to exercise any of these rights, please contact us at info@lunamavel.com. You also have the right to opt-out of marketing communications by clicking the unsubscribe link in any of our emails.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please don’t hesitate to contact us:
- Email: info@lunamavel.com
- Phone: 567-243-3218
- Address: 15 Langtown Road, Toledo, Ohio, United States
By using our website and services, you consent to the practices described in this Privacy Policy.
This Privacy Policy is effective as of January 8, 2025. Thank you for trusting Lunamavel with your personal information!