Payment Policy of Lunamavel

Effective Date: March 20, 2025

At Lunamavel, we strive to provide a secure, seamless, and convenient payment experience for all of our customers. This Payment Policy outlines the terms and conditions for making payments on our website.

1. Accepted Payment Methods

We accept the following payment methods for orders placed through our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure payment via PayPal.
  • Other Payment Methods: Additional payment methods may be available during checkout, depending on your location.

2. Payment Processing

  • Secure Payments: All payments are processed securely through encrypted payment gateways to protect your payment information.
  • Authorization: By submitting your payment details, you authorize us to charge the total amount for your order, including applicable taxes and shipping fees, to the selected payment method.
  • Payment Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.

3. Payment Errors or Issues

  • Payment Declines: If your payment is declined by your bank or payment provider, we will notify you and request that you update your payment information to complete the order.
  • Incorrect Information: It is your responsibility to provide accurate billing information. Incorrect or incomplete information may result in delays or cancellations of your order.
  • Authorization Holds: Some banks may place an authorization hold on your account for payment verification. This hold is not a charge and will be released once the payment has been processed.

4. Taxes and Additional Charges

  • Sales Tax: Sales tax will be applied to your order based on your shipping address and local tax laws.
  • Shipping Fees: Shipping charges will be calculated at checkout based on the selected shipping method and delivery address.

5. Currency

  • All payments are processed in U.S. dollars (USD). If you are shopping from outside the United States, your payment provider may apply currency conversion fees.

6. Order Cancellations

  • Canceling an Order: If you wish to cancel your order, please contact us immediately. Once an order has been shipped, it cannot be canceled, but you can return the items after receiving them according to our Refund and Returns Policy.

7. Payment Security

  • We use industry-standard encryption technology to secure your payment information during transactions. Your payment details are securely handled by our payment processing partners to ensure the safety of your personal data.

8. Contact Us

If you have any questions or concerns regarding this Payment Policy or need assistance with your payment, please feel free to contact us:

  • Email: info@lunamavel.com
  • Phone: (567) 243-3218
  • Address: 15 Langtown Road, Toledo, Ohio, United States

By making a purchase on our website, you agree to the terms outlined in this Payment Policy and authorize us to process your payment as described. Thank you for choosing Lunamavel! We are committed to providing you with a secure and smooth shopping experience.